What I Love About My Job

If I were asked what my favorite part is about my job I would tell you without hesitation.   I would say that it is when I get to train and develop people.  I currently work as the District Manager for the Zaxby’s in Albany, Ga.  We hire lots of people all the time.  Generally the people that we hire it is their first job so they come with little to no experience working in a restaurant or the service industry.  So, the people that I’m training are blank slates.  I get to see them learn and grow as they develop their skills and confidence with us.  

One of the best parts about working at Zaxby’s is that they have a lot of training tools.  I use web base training that has videos and courses of the different tasks that the team members will be preforming while working with us.  However this doesn’t replace the hands on training that team members need to complete their ‘book’ knowledge.  This is where I get to work the team members one on one or in small groups to teach them what they need to know to preform them job duties.  

In addition to the hands on training I like to use other methods to help with the quality of training with my staff.  One method that I use is weekly meeting for my managers and monthly meeting for my cooks & cashiers.  I feel that this is a great way for everyone in my restaurants to learn what they need to know about new products or changes.  This is also a great way for the whole to do focus on our current goals and become motived to achieve them.  

One honor that I’ve gotten over my years at Zaxby’s is that I’ve been invited by Zaxby’s franchising on serval occasions to be a guest speaker for when they teach their Organizational Training Manger Classes.  Zaxby’s has invited me because they want to have real life managers come in an explain what it’s like to be an Organizational Training Manager.  These opportunities have allowed me to share my struggles and success with others to help the Zaxby’s Brand.     

Future Plans

I’m currently attending Troy University.  I’m taking a Business Communication class that is requiring me to start and write a blog.  This blog post assignment is to write about any business career that I would like to be involved in in the future.  When I graduate I plan to continue working as the District Manager for the Zaxby’s that I currently manager.  However, I do have some dreams that I would like to pursue as a side hustle.  For starters I’d like to be a consultant for other restaurants and businesses.  

One of the things that I do on a day to day basis is help my stores with there problems and issues that they are facing.  I believe that I am able to provide managers with a fresh sit of eyes to help them look at their problems from a different point of view.  By helping the managers at the store level identify bottlenecks they are able to address these issues and work towards solutions.  

I also enjoy holding weekly and monthly meeting for my stores and their team members.  At these meeting we discuss current issues and ways we can improve on them.  By have these meeting we can identify the issues at hand and work towards the stores goal.  It has always motived me to see people come together and improve on their goals.   

I believe that at the end of the day I enjoy helping and developing people.  It doesn’t matter if that is training someone on a task or showing them better ways to do certain things.  When others learn and grow the whole company becomes better.  I would love to be able to work with others to help them reach their goals.